“Email can be frustrating” Thanx to Tripp and Tyler it can also be incredibly entertaining. In particular if you take a few steps back and are ready to touch your own nose when it comes to a few unnecessary and annoying habits. But how to fight bad habits in emailing or in life in general?
Watch closely how these two guys can help you! First there is a gathering of real life situations – only here they translate what goes on electronically and visible only on your computer screens into an office environment where people interact with each other face to face in the same way they do via email. That’s the funny part!
In a second step you might become aware of all the little things that can make this media cumbersome and at times unhelpful. Raising awareness really is the most important step to remedy. If you are able to develop insight into what is going on in your company’s and your own email communication, then you can use this knowledge to analyze your situation from a distance.
Look! What you see are snippets of behavior. Change some of it and you might be able to feel differently about sending and receiving email. You can start by making small differences and to create good habits. There are many ways to overcome bad habits. You can – for example – call someone briefly and just tell her/him about your opinion – thereby omitting to send an email reply to the whole DL and reduce redundant email information easily.
Conference Calls in Real Life
Thanx to Tripp and Tyler we can finally look at what we do during our daily office hours with much more perspective, lightheartedness and mindful experience. And yes, it can be fun to do so. What these two guys do time and again, is to reflect the sometimes awkward truth back to us – often merciless.
We witness Tripp getting caught up in the universe of technical, emotional and human pitfalls happening to people in a conference call. He tries to bring colleagues together, but time is up before the call can technically start with all participants dialed in.
A lesson learned out of this rather discouraging experience might be for Tripp to contact the main stakeholders in his project directly in 1:1 calls and to clarify any tasks and measure progress. Here however it seems that people are not fully engaged in the process and lack interest in the participation overall.
Conference calls proof efficient when the people invited have an active interest to call in. This is the case for example in townhall-like events, where the majority of attendees joins to receive first hand information or wants to use the call as a platform to ask questions and to address concerns. Also a good way of leveraging this tool is to poll the participants on a given topic or decision making.
Furthermore, it must be the target for the organizer to communicate the purpose of the meeting and each participant’s role and expectation to contribute beforehand and in a clear manner.
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